Privacy & Website Use
Privacy Policy
Nestova Studio is operated by 16286372 Canada Inc. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a renovation estimate request, contact us by phone or email, or interact with our online forms and advertising.
Nestova Studio provides residential renovation, cabinetry, windows and doors, deck renovation, painting and finishes, and related planning services for homeowners in Toronto and the GTA.
1. Information We Collect
We may collect personal information that you choose to provide when you contact us, request an estimate, submit a form, call us, email us, or communicate with us about a renovation project.
This information may include:
- Your name
- Email address
- Phone number
- City or service area
- Property type
- Project type
- Renovation scope or project details
- Preferred timeline
- Photos, measurements, or other information you choose to share
- Any other details you provide when requesting information, an estimate, or a consultation
We may also collect limited technical information through website tools, cookies, analytics, or advertising platforms, such as browser type, device type, pages visited, approximate location, referral source, and interactions with our website.
2. How We Use Personal Information
We use personal information for the following purposes:
- To respond to your renovation inquiry
- To review your project type, location, scope, timing, and information provided
- To contact you about your estimate request or consultation
- To ask clarifying questions about site conditions, materials, photos, measurements, or access
- To provide customer service and project-related communication
- To improve our website, advertising, and user experience
- To understand how visitors find and use our website
- To maintain business records and comply with applicable legal obligations
We do not use personal information for purposes that are not reasonably connected to your request, our services, or our business operations.
3. Consent
By submitting a form, calling us, emailing us, or otherwise providing personal information, you consent to Nestova Studio collecting and using that information for the purposes described in this Privacy Policy.
You may choose not to provide certain information, but this may limit our ability to respond to your request or review your renovation project details.
4. Website Analytics, Cookies, and Advertising
Our website may use cookies, analytics tools, tracking technologies, or advertising platforms to help us understand website traffic, measure advertising performance, improve user experience, and show relevant advertising.
These tools may collect information such as your device type, browser, pages viewed, approximate location, referral source, and interactions with our website.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.
5. How We Share Information
We do not sell personal information.
We may share limited personal information only when necessary for business or service-related purposes, such as:
- Website hosting and technical service providers
- Form, email, analytics, or advertising platforms
- Contractors, installers, suppliers, or project partners when needed to review or coordinate a renovation request
- Professional advisors or service providers who help operate our business
- Legal or regulatory authorities when required by law
When we use service providers, we expect them to handle personal information in a reasonable and secure manner.
6. Data Storage and Security
We take reasonable steps to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
No website, email, or online transmission is completely secure. Please avoid submitting sensitive personal information that is not necessary for your renovation request.
7. Retention of Information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing project communications, maintaining business records, and meeting legal or accounting obligations.
8. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you, ask for corrections, or request that we stop using your information for certain purposes, subject to applicable legal and business requirements.
9. Third-Party Links
Our website may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, advertising tools, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Nestova Studio
Operated by 16286372 Canada Inc.
Email: info@nestovastudio.com
Phone: +1 (437) 335-2288
Service Area: Toronto and the GTA